CUNY Email Claim and Password Reset
Glossary
Email Migration
Starting April 2026, Students will be using their CUNY Login accounts to access their email inboxes.
Starting June 2026, Staff and Faculty will be using their CUNY Login accounts to access their email inboxes. Staff and Faculty in need of a BMCC employee email address should contact the BMCC Service Desk.
For assistance, please visit or contact the Service Desk:
199 Chambers Street Room S-141
Monday - Friday 8:00 am - 8:00 pm
Weekends 9:00 am - 5:00 pm
212-220-8379
userservices@bmcc.cuny.edu
The following examples will show how user "John Doe" with EMPLID xxxxxx45 would sign into their emails.
Claiming your CUNY Email Inbox
1. Go to Outlook.com and click on "Sign In".
2. Sign in using your CUNY Login account.
3. You will be redirected to the CUNY Login page. Sign-in using your CUNY Credentials and click on login. If you forgot your CUNY password or you need to reset your password, click on the Forgot Password link under "CUNY Login Account Management"
4. After verifying your sign in, you will be able to access your email inbox.
Resetting Your CUNY Email Password
Since your CUNY Email uses CUNY's Single Sign-On (SSO), the only way to reset, change, or update your CUNY Email password is to change it for your CUNY Login account. This means your password will change for your email, CUNYFirst, Brightspace, etc.
See how to reset your CUNY Login password here: https://ithelp.bmcc.cuny.edu/support/solutions/articles/34000173917